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FREE UPS GROUND SHIPPING for orders over $50. Ships in 1-2 business days.

Exchange Policy

Exchange Policy

What is your return/exchange policy? We have different return/exchange policies for our online store and our physical store locations. Please make sure you are viewing the correct policy below (Online Orders or In-Store Purchases). Online Orders:  Return for store credit: We accept exchanges an...
Repairs & Alterations

Repairs & Alterations

Do you repair jewelry? We do offer a repair service for jewelry purchased in our stores and on our website. We cannot guarantee that every item can be repaired; each repair is considered on a case-by-case basis. We do not repair any jewelry not purchased from Dandelion.  What should I do if I wan...
Gift Wrapping & Gift Receipts

Gift Wrapping & Gift Receipts

Do you offer gift wrapping? Yes, every online order will arrive in our gift packaging - no need to make a special request. Depending on the items, jewelry will be in boxes tied with a ribbon bow or gift pouches with tissue paper. Each item will have a gift receipt included. Can I add a gift mess...
Shipping

Shipping

How Long Does the Shipping Process Take? Once your order is submitted, you will receive a confirmation email. That means we have received your order and will start processing it for you right away. Your order may be fulfilled by any of our 3 store locations (Ardmore, PA, Saucon Valley, PA, or P...
Store Pickup & In-Stock Items

Store Pickup & In-Stock Items

How to Shop For In-Store Pick-up When ordering on our website, you have the option to pick up your purchase in one of our three store locations. When you are viewing a product page, you will find information about in-store availability underneath the "Add to Cart" button. It may display the info...
Gift Cards & Store Credits

Gift Cards & Store Credits

How do I use my e-gift card online? Simple! Look for the "Discount code" box at checkout and enter the gift card code that you were sent in your E-Gift Card email. Can I use my physical gift card or store credit that was issued at a store location to make an online purchase? Yes! If you are us...